Accident Management

Complete and comprehensive accident management facilities can be offered by National in partnership with selected 3rd party providers, so we can handle the whole process for you leaving you to concentrate on your core business.

Accident Management

Our incident support centre is operational 7 days a week, and provides support for all vehicles including LCVs and HGVs so your entire fleet can be covered and our process incident management and recovery services provide technical controllers who assess both the damage and the scene of the incident arranging arrange for recovery of your vehicle to storage facilities pending repair or write off decisions.

Our accident management solution can be tailored specifically to your requirements, and can provide the following: –

Full data capture and notification process

Recognised non fault qualification

Clear defined and charted process

Immediate liaison with vehicle operator for responsive recovery

Load transhipment services

Specialist repair equipment

Engineering support

Allocation of 3rd party repairer and cost control

Road clearance

Broker / insurance liaison

Downtime management


Cost recovery from 3rd party

Settlement of claim

Request Accident Management Brochure

To request our brochure please fill out your details in the form below

Speak to the leading experts in accident repair with networks throughout the UK