About Us

Promoting the highest standards of safety and quality in repairs

About Us

Promoting the highest standards of safety and quality in repairs

Our Ethos

We know that being in an accident – no matter how big or small – can be distressing, and that needing to have a vehicle repaired can be stressful. We make it our mission to deliver a complete end-to-end repair service that puts the customer back in control, giving them choice and flexibility about when and where their vehicle is repaired. Smart use of technology enables us to connect with our clients, suppliers and members, and streamline the repairs process for policyholders, leading to greater satisfaction with our services.

Our Reputation For Quality

All our members are accredited to BS 10125 and carry the BSI Kitemark as proof of their dedication to safety and quality in repairs. Many of our members also hold manufacturer approvals, offering further evidence of our commitment to quality workmanship.

We oversee thousands of claims and repairs nationwide every year and count some of the industry’s leading names among our clients and members.

Cost Effective Management
BSI Kitemark Approved
UK Wide Coverage
Industry Leading Software
Car, LCV & HGV Specialists
Transparent Repair Model
3rd Party Capture Service
400+ UK Bodyshops

Our History

  1. Company and Repair Network founded and launched

  2. Created HGV Repair Network

  3. 100+ repairers secured into the network

  4. Office moved to new high- tech offices in Doncaster

  5. 250+ repairers secured into the network

  6. Intelligent Deployment System (IDS) launched

    Midlands office opened in Northamptonshire

  7. Self-Serve Software launched:

    iDeploy

    weDeploy

  8. Car Magazine award winners for Best Technology and Innovation

    400+ repairers secured into the network

    Expansion into Ireland

  9. Celebrate National 10-year anniversary

    Large expansion into the Scottish market

    Large Insurance contracts secured

    Large fleet contract secured of a national railway network in the top 5 of FN50 fleet companies

    Silverstone Software launched

  10. Launching new cloud software platform

    Children’s Air Ambulance fundraising support

    And lots more to come…

Who We Are

Managing Director Malcolm Banner

Finance Director Chris Elton

Operations Director Joe McLaughlin

Communication & Technology Director Alistair Powell

Commercial Director Chris Ryder

Sales Director Barry Nyblen

Claims Director Emma Barker

Our senior management team has wide experience in the accident repair and claims management sectors and we count some of the industry's leading names among our employees and members.

National's Investment In Technology

It is clear to us here at National that self-serve applications will soon become the norm in this industry, as they already are in many others. We are proud that National is one of a limited number of companies that can already provide end-to-end claims repair progression online, helping insurers to reduce staffing costs and making the claims process far more efficient.

 

Find Out More

To discuss any of your requirements with one of our expert team please call 0330 1000 270 or email us at info@national-arg.co.uk