About Us

Promoting the highest standards of safety and quality in repairs

We are a network of the UK’s leading accident repair centres, united by our professionalism, the quality of our work, our integrity and a shared passion for excellence in customer care.

We oversee thousands of claims and repairs nationwide every year and count some of the industry’s leading names among our clients and members.

Our Ethos

We know that being in an accident – no matter how big or small – can be distressing, and that needing to have a vehicle repaired can be stressful. We make it our mission to deliver a complete end-to-end repair service that puts the customer back in control, giving them choice and flexibility about when and where their vehicle is repaired. Smart use of technology enables us to connect with our clients, suppliers and members, and streamline the repairs process for policyholders, leading to greater satisfaction with our services.

Our Reputation For Quality

All our members are accredited to BS10125 and carry the BSI Kitemark as proof of their dedication to safety and quality in repairs. Many of our members also hold manufacturer approvals, offering further evidence of our commitment to quality workmanship.

Cost Effective Management
BSI Kitemark Approved
UK Wide Coverage
Industry Leading Software
Car, LCV & HGV Specialists
Transparent Repair Model
3rd Party Capture Service
300+ UK Bodyshops

Senior Management Team

Managing Director Malcolm Banner

Finance Director Chris Elton

Operations Director Joe McLaughlin

Communication & Technology Director Alistair Powell

Commercial Director Chris Ryder

Sales Director Barry Nyblen

Claims Director Emma Barker

Our senior management team has wide experience in the accident repair and claims management sectors and we count some of the industry's leading names among our employees and members.
To discuss any of your requirements with one of our expert team please call 0330 1000 270 or email us at info@national-arg.co.uk